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Shipping Policy

We package and ship out orders every Monday through Friday, so depending on the time of day you placed this order (on in-stock items), it will be going out today or tomorrow. Orders placed on Friday afternoon, Saturday or Sunday will go out Monday.  You'll be notified promptly if there are any questions or problems; otherwise, your order will be on its way - we ship fast :)

If you have a P.O. box address, please, give us a physical street address, if possible. UPS charges $10 to deliver to a P.O. box, so we will have to add the $10 to your total order if you can't give us another address to use. I'm sorry for this, but we have to pass along their costs. :(   Also, on 99% of orders, we can use one box, but sometimes we have to use two depending on what your order consists of.  Therefore, if we have to use two boxes on your order because of an oversized item like a chair, there will be an additional $5.00 added to your shipping charge to help cover the cost of the second box.

On in-stock orders, please allow one to five working days to receive your order. We are located in Baltimore, Maryland, and on orders located in closely surrounding states, expect your order within a day to three days or so. Orders going closer to the west coasts take about three to four working days or so (depending on how fast UPS is running). We do offer overnight, 2nd day air and three day special shipments for an extra cost - you will see these options for a nominal fee on the order form if you would like to use.

If you need to check the status of an order for any reason, please email us with the first and last name on the shipping address, along with your question, and we will be happy to respond. E-mail: collector@LucilleBall.net

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